Wave Moments

Communication?

Explain how communication customs, cultures, or different environments may change the way business is conducted. Would electronic communication tools help or hinder this process? (Note – use the example of a Canadian business trying to do business with a foreign business to help answer this question)

Public Comments

1. I don't know much about Canadian companies, but I know about communication. Just think about a chair, the chair you have in your mind is different from the one I think of. Regarding business you have to take into account the differences in languages, customs, means (and all the things you mentioned). Language because you might find some constrains in French or German while trying to pass the message which was thought in English, the same joke translated will not have the same effect in another language. Intercultural communication has to be sensitive to customs because what might be acceptable in some countries, in others is offensive. We all produce messages and at the same time we are react on them. Japanese people tend to be cautious before signing a contract, you have to build relationships. And that's all about, relationships. You have to use the right means (paper, e-mail, etc) and provide information in the most clear way, while facilitating feedback to complete the communication process. I ignore this is your homework, but I suggest you to read book in intercultural communication, they're great!, and if you get the chance, travel around and will get a better idea on how this works. To be honest, this question is difficult to solve it thorugh here (it hinders the process) Have fun!